Booking your consignment with us is simple:

1. Choose Your Timeframe: Select the duration you'd like your items to be showcased with our sign up fee—2 week for $69 or 4 weeks for $99
2. Prepare Your Items: Gather at least 10 high-quality pieces to feature in our store.
3. Download Zellr app & complete the Item list form: Fill out the provided form on Zellr app with the appropriate details of your items to help us manage your consignment efficiently. List the items at the price point you would like to sell your items, keeping in mind of the 30% comission Collective closet takes at the end of your consignment.
4. Ensure clothing is in good condition & clean-:We kindly ask you ensure your clothing is clean and in good condition, for formal wear we ask you have dry cleaned prior to dropping off.
5. Drop Off & Relax: Once your consignment is confirmed, bring in your items, and we’ll take care of the rest—display, marketing, and sales!

We accept high-quality used clothing, shoes, bags, sunglasses and other accessories. Items should be stylish, in great condition, and ready for resale. We recommend seasonal, trendy, and designer pieces for the best results.

What sets Collective Closet apart from other consignment or rent-a-rack shops is our focus on high-quality, well-maintained items. We’re passionate about giving your pre-loved clothing a second life in a new, loving home. While we welcome a wide range of items, we may feature your higher-quality pieces in our shop, ensuring they get the spotlight they deserve. Your other items can be showcased during our vibrant market days in the Urban Oasis, offering even more opportunities to connect with the right buyers.

A small sign-up fee of $69 for 2 weeks or $99 for 4 weeks covers:

• Dedicated space for your items in Collective Closet
• Professional marketing of your pieces on social media
• In-store display to attract the right buyers

Please note: This fee does not include shipping or cleaning services. We kindly ask that all items are in good, ready-to-sell condition at the time of drop-off.

When your item sells, you keep 70% of the sale price, and Collective Closet retains a 30% commission.

A 30% commission will be taken on any sales of your items. This covers the marketing and sales effort we put into showcasing your products both online and in-store.

This will be managed through an app we use called Zellr. You'll have a live item list available on your phone, and each time a sale is processed, you can easily track your balance, reflecting the 70% revenue you've earned from each item.

At the conclusion of your consignment period, whether it’s 2 weeks or 4 weeks, your payment will be promptly transferred to your designated bank account.

No! Once you've dropped off your items, we’ll take care of everything— from displaying them to handling sales and customer inquiries. You don’t need to be in-store or online to sell.

All we ask is that your garments and items are clean and in good condition. For formal items, we kindly request that they be dry-cleaned before bringing them to Collective Closet.

The Zellr app will generate a list of your items, which will be converted into barcodes that we can print and attach to each piece. This allows you to easily track your sales through the app.

Once your items are sold, payment will be processed after deducting a 30% commission. We typically issue payments at the end of your 2- or 4-week consignment period. Throughout this time, you can track your sales and view your real-time earnings through the Zellr app with Collective Closet. At the conclusion of your consignment period, your balance will be transferred to your designated account.

We understand that things come up! You can cancel or adjust your booking, but please provide us with at least 48 hours’ notice for cancellations or changes to ensure we can accommodate your needs.

If your items don’t sell by the end of your consignment period, you can either extend your consignment period or retrieve your items. We recommend re-evaluating your inventory or bringing in new pieces for the next round! Additionally we may review the price point and discount, if happy to get the right market!

Currently, we offer 2 week or 4 week consignment options. However, if you're interested in a longer-term consignment, feel free to reach out to us, and we’ll see what we can do to accommodate your needs

While our goal is to sell your items quickly, if an item doesn’t sell, we will keep it in our store for the agreed consignment period of either 2 or 4 weeks before returning it to you. If your item isn’t moving, we’ll reach out to discuss options such as adjusting the price or promoting it through our social media channels to increase visibility. We're also open to discussing extensions or special arrangements on a case-by-case basis, depending on store hours and demand.

Additionally, throughout the summer months, we’ll be hosting market-style events featuring live music and community activities, providing more opportunities to showcase your items and connect with potential buyers.